Privacy Policy

January 3rd, 2025

At BurjAi, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services. By using this website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, job title, email address, phone number, and other contact details.

Demographic Information: Information such as postcode, preferences, and interests.

Usage Information: Data regarding how you interact with our website (e.g., browsing activity, IP addresses, browser types).

Transactional Information: Information necessary to complete any purchase or service request.

Other Information: Any other relevant information we may collect for customer surveys or offers.

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide Services: To provide you with the services you request from us.

Improve Our Services: To enhance and personalize your experience on our website.

Marketing Communications: We may send promotional emails about new products, services, or special offers that we think may interest you, using the contact information you provided. You can opt-out of these communications at any time.

Customer Research: We may contact you for market research purposes, either by email, phone, or mail.

Website Customization: To personalize our website according to your preferences and interests.

3. Security

We are dedicated to ensuring your personal information is secure. We implement appropriate physical, electronic, and managerial procedures to safeguard and protect your data from unauthorized access, alteration, disclosure, or destruction.

4. Use of Cookies

Our website uses cookies to improve your experience. A cookie is a small file placed on your device that helps analyze web traffic or lets you know when you visit a particular site. Cookies enable us to tailor the website to your preferences by remembering your choices and providing a personalized experience.

We use traffic log cookies to identify which pages are being visited. This helps us analyze website traffic and improve the site’s functionality. The data collected is used for statistical analysis only, after which it is removed from our system.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, this may affect your experience on the site.

5. Links to Other Websites

Our website may contain links to other websites of interest. Once you use these links to leave our site, please note that we do not have control over those external websites. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy policy.

6. Controlling Your Personal Information

You have the right to control the collection and use of your personal information. You can:

Opt-out of direct marketing communications by ticking the relevant box on forms or by contacting us directly.

If you have previously agreed to receive marketing communications, you can change your preferences by emailing us at [email protected].

We will not sell, distribute, or lease your personal information to third parties unless we have your consent or are required by law to do so. We may share your information with trusted third parties who assist us in operating our website or conducting business, as long as they agree to keep this information confidential.

7. Data Access and Rectification

You have the right to request details of the personal information we hold about you. If you believe any of the information we hold is incorrect or incomplete, please email us at [email protected]. We will correct or update any inaccuracies promptly.

8. Compliance with UAE Laws

This privacy policy is governed by the laws of the United Arab Emirates (UAE). Any legal disputes or claims related to the privacy policy will be resolved in accordance with UAE law.

9. Updates to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page, and the updated policy will be effective as of the date specified at the top of the page. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us:

Email: [[email protected]]

BurjAi

Prime Tower, Business Bay

Dubai, UAE